✦Project Manager✦San Francisco, CA✦Hybrid & Remote✦AI Observability✦5G Telecom✦Super Bowl LIX✦MBA Finance✦40% Cost Reduction✦5× MTTR Improvement✦PMI Certified✦Anthropic AI Fluency✦Agile Scrum ✦Project Manager✦San Francisco, CA✦Hybrid & Remote✦AI Observability✦5G Telecom✦Super Bowl LIX✦MBA Finance✦40% Cost Reduction✦5× MTTR Improvement✦PMI Certified✦Anthropic AI Fluency✦Agile Scrum
San Francisco, CA  ·  Hybrid & Remote

Sanjay
Singh
Bishnoi

Project & Program Manager  ·  AI Observability & Telecom

5+ years turning complex enterprise programs into clean, measurable outcomes. From Super Bowl 5G deployments to AI-powered cloud observability platforms — full ownership, sharp communication, zero surprises at go-live.

Let's Talk → See My Work
0%
Cost Reduction
0×
MTTR Improvement
0%
Dev Productivity
0+
Yrs Experience
Current Role
IT Project Manager
Status
Available Now
Who I am

Built for complexity.
Wired for outcomes.

I'm a Project & Program Manager based in San Francisco, CA — 5+ years delivering enterprise-scale programs where the margin for error is zero and the stakeholder list is long.

From leading the mmWave 5G DAS network at Caesars Superdome for Super Bowl LIX to managing cross-functional delivery at an AI-powered full-stack cloud observability company, I own every engagement end-to-end.

I hold an MBA in Finance and a Master's in Management & Leadership. Business outcomes, executive communication, and cross-functional leadership are my operating system.

Business-first mindset
Project economics tracked obsessively. Scope managed before it manages me.
Natural connector
Real relationships with clients, vendors, and teams at every level.
Fast learner
Cloud observability, 5G, AI platforms — new domains never slow me down.
Executive communicator
KPI dashboards, exec briefings — nobody gets surprised at go-live.
SF-based  ·  Hybrid & Remote
Open to hybrid, remote, and on-site when it matters. PST.
Where I've been

Experience & Track Record

Middleware
Oct 2025 — Present
San Francisco, CA
IT Project Manager
At Middleware — an AI-powered full-stack cloud observability company — I managed end-to-end delivery of a centralized observability platform from scope definition through deployment. Drove proactive cost-optimization reducing infrastructure costs by 40%, achieved a 5× reduction in MTTR through coordinated OpsAI rollout across engineering teams, and improved developer productivity by 80%. Built executive KPI dashboards correlating system performance with business metrics, reducing incident response time by 25–30%. Oversaw vendor relationships, SLA governance, and risk management across all platform integrations.
Agile / ScrumCloud ObservabilityJiraOpsAISaaS DeliveryExec ReportingVendor SLARisk Mgmt
Americloud Telecom
Mar 2021 — Sep 2025
Schaumburg, IL
Project Coordinator / RF Engineer
Deployment Lead for the mmWave 5G DAS network at Caesars Superdome for Super Bowl LIX — T-Mobile and AT&T as clients. One of the highest-density wireless events on the planet. Managed deliverables across 15+ cell sites in 4 states and served as primary stakeholder contact for major wireless carriers. Led SSV drives and walk tests at 50+ high-profile venues nationally including NFL and MLB stadiums.
5G mmWaveDAS NetworksT-MobileAT&TRF EngineeringMulti-geographyStakeholder Mgmt
Bishnoi Marketing
2014 — 2018
Hubli, India
Assistant Manager
Progressed from Management Trainee to Assistant Manager at a wholesale distribution enterprise. Oversaw P&L, team leadership, marketing strategy, and supply chain coordination. The origin of a business-first, people-driven operating mindset that has carried through every role since.
P&L ManagementTeam LeadershipMarketing StrategySupply Chain
What I bring

Skills & Capabilities

Program Management
95%
MS ProjectJiraAsanaMonday.com
Agile / Scrum
90%
Scrum MasterSprintsSDLC
Stakeholder Comms
93%
Exec ReportingKPI DevSalesforce
Finance & Economics
85%
Budget MgmtForecastingCost Governance
Vendor & SLA Mgmt
88%
SLA GovernanceRisk MgmtContracts
Cross-functional Leadership
93%
Team LeadChange MgmtProcess Improvement
Credentials

Certifications & Learning

PMI
Project Management Institute
Generative AI Overview for Project Managers
2025 · PMI Certification
PMI
Project Management Institute
Fundamentals of Agile Project Management
2025 · PMI Certification
ANT
Anthropic
AI Fluency Framework & Foundations
2025 · Anthropic Certification
The journey

Career Timeline

2014 – 2018
Bishnoi Marketing, Hubli
Started as Management Trainee, rose to Assistant Manager. P&L, team leadership, supply chain — the business-first foundation.
2018 – 2020
MBA in Finance
University of Bridgeport, CT. Academic framework for project economics, budget governance, and business strategy.
Mar 2021 – Sep 2025
Americloud Telecom Solutions
Project Coordinator & RF Engineer. 5G deployments across 4 states, 50+ national venues, T-Mobile & AT&T clients.
Dec 2023
Master's in Management & Leadership
Campbellsville University. Second graduate degree reinforcing cross-functional leadership and organizational strategy.
Feb 2025
Super Bowl LIX · Caesars Superdome
Deployment Lead, mmWave 5G DAS. T-Mobile & AT&T. Highest-density wireless event on the planet. On spec, on time.
2025
PMI & Anthropic Certifications
Generative AI for PMs, Agile PM Fundamentals (PMI) and AI Fluency Framework (Anthropic) — staying sharp at the intersection of AI and project management.
Oct 2025 – Present
Middleware · San Francisco
IT Project Manager at an AI-powered full-stack cloud observability company. 40% cost reduction, 5× MTTR, 80% dev productivity gain.
The numbers

Key Achievements

Infrastructure
40%
Cost Reduction
Proactive resource management and cost-optimization at Middleware's cloud observability platform, delivering measurable infrastructure savings.
Operations
5×
MTTR Improvement
OpsAI rollout across engineering teams — 5× MTTR reduction, 70% of issues auto-resolved across the cloud observability stack.
Developer XP
80%
Productivity Gain
Measurable developer productivity improvement following centralized observability platform deployment and workflow standardization.
Field Ops
SB LIX
Super Bowl Deployment
mmWave 5G DAS Lead at Caesars Superdome. T-Mobile & AT&T. Highest-density wireless event on the planet. On spec, on time.
Scale
50+
National Venues
Network deployments and SSV drives at 50+ high-profile venues nationally — NFL & MLB stadiums across 4 states.
Education
2× MS
Dual Master's Degrees
MBA in Finance + Master's in Management & Leadership. The academic backbone behind every business and program decision.
Get in touch

Let's Connect

Actively exploring AI Product Management, Program Management, and Implementation Manager roles in San Francisco and remote. Open to hybrid too. If you think there's a fit — or just want to talk — I'd genuinely enjoy the conversation.

sbishnoi9529@outlook.com
linkedin.com/in/sanjay-singh-bishnoi
475-228-4404
San Francisco, CA  ·  Hybrid & Remote
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Sanjay Singh Bishnoi
Project & Program Manager  ·  AI Observability & Telecom
San Francisco, CA  ·  Hybrid & Remote  ·  Open to Work
Let's Talk → Back to Top ↑
40%
Cost Reduction
5×
MTTR Improvement
80%
Dev Productivity
50+
Venues Deployed
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